Perspectives

Stories from around the world of Mastercard

Discover how our people and technology are connecting everyone to Priceless possibilities.

Filter by
Future of Work
A good defense: Changing the way business – and government – recruit cybersecurity pros

The Cybersecurity Talent Initiative brings promising new partners – from a cyber consultant for swashbucklers to a sweepstakes security intern -- to federal agencies and the private sector, ensuring diversity in tech talent that can keep us all safe.

Start with people
What people want from banking and payments in the post-COVID world

The pandemic has changed where we work and how we socialise – and how we manage our money. Will those habits stick?

Future of Work
Helping to birth new life — and financial possibilities — for families in Indonesia

In many countries, midwives remain an essential part of childbirth. A new program in Indonesia aims to bring them — and their clients — into the digital economy, transforming their business.

Future of Work
As more women leave the workforce, this is a way back in

A returnship program for mid-career professionals who have taken employment breaks eases them back into corporate life — and may become increasingly critical in post-COVID years.

Future of Work
If every day was payday: Making the gig economy work smarter

Providing gig workers with fast, on-demand access to their earnings can improve their financial resilience in times of need and enable a more sustainable future for the gig economy.

Innovation
Nine months into COVID-19, what’s in store for small businesses?

An expert with ecommerce platform BigCommerce reveals how small businesses pivoted to digital during the COVID-19 pandemic, what retail trends will last and how to prepare for the holiday shopping season.

Inclusion
Building a more inclusive post-COVID economy: A chat between Bill Clinton and Ajay Banga

Mastercard CEO Ajay Banga and former President Bill Clinton discuss how digital technology and innovative ways to access capital can help minority-owned small businesses thrive.

Innovation
Purchasing power plus carbon footprint tracking: A new way of thinking about payment ‘rewards’

The founders of Doconomy, whose DO Mastercard lets consumers calculate their carbon emissions and compensate for them, believe transparency and responsibility go hand in hand.

Innovation
Combating climate change: It takes a forest

The Priceless Planet Coalition is restoring 100 million trees over the next five years to combat climate change and reduce carbon in the atmosphere through forest restoration.

Future of Work
Helping migrant workers stay connected to home

Migrant workers can feel at home among their fellow nationals at exchange houses, where they send money to friends and family abroad.

Future of Work
Teens today, tech entrepreneurs of tomorrow

The Teens in AI program inspires the next generation of digital researchers, entrepreneurs and leaders who will shape the future of work while creating opportunities for underrepresented youth.

Innovation
BIS report reinforces Mastercard’s principles for central bank digital currency development

Ongoing payments innovation, expanded financial inclusion, and the efficiency of payment flows all depend on vibrant private sector competition in payments.

Future of Work
Girl on fire: When coronavirus hit, one young employee fought back with enthusiasm

A flexible corporate structure and “fail fast” mentality encourage ideas to bubble up and harness the innovation of junior workers.

Future of Work
Women at work: Ideas and insights to advance the female economy

Major players from the tech and financial services ecosystems share ideas and insights to advance the female economy in 2020 and beyond.

Future of Work
A million and counting: Bringing STEM opportunities to girls around the world

From cryptology to big data to digital convergence and more, young women gain needed skills and confidence for critical careers through G4T.

Future of Work
Why walking in a teammate’s shoes can make you a better leader

The HOW Institute for Society’s fellowship program for moral leadership helps Mastercard employees learn to nurture moral compass & take an ethical approach in business.

Sustainability
Hungry for information: How blockchain can build trust in food supply chains

Sharing end-to-end visibility on the journey of tonight’s dinner can help businesses build credibility and deliver peace of mind to sustainability-minded consumers.

Sustainability
Data gets a green energy boost

Data centers can have a huge carbon footprint. When P27 Nordic Payment Group and Mastercard launches the world's first real-time, cross-border bank payment system in 2021, it will use zero-emission data processing centers.

Sustainability
‘It takes a village' has never been more true

Innovative tech-powered partnerships are the key to meeting today’s challenges for entrepreneurs in Africa.

Sustainability
Would you support a brand without purpose?

To earn and keep the trust of consumers, we must champion sustainability, which means working to build a more resilient world.

Sustainability
The future is on speed dial: Africa’s mobile-savvy societies are opening doors to the digital economy

Chief Digital Officer Jorn Lambert says helping telcos drive growth through digital financial services can unlock value for millions of consumers and small businesses.

Sustainability
Farming Futures: A former financier is building Uber for tractors

Jehiel Oliver is helping make farming once again a sustainable way of life in Africa through Hello Tractor.

Innovation
The Great Reset: Charting a new path for the retail industry

The pandemic has accelerated innovation — and shoppers’ willingness to adapt. Expect more tech-enabled stores, ‘social shopping’ and continued emphasis on safety and comfort, even after COVID-19 subsides.

Sustainability
What's Next In podcast: Kristina Kloberdanz and the meaning of sustainability

Sustainability is more than just being green. Mastercard’s Chief Sustainability Officer says it’s about ensuring that everyone has the same opportunities to grow and thrive.

Inclusion
Building a network to help generations of woman entrepreneurs in Vietnam

Direct support and training helps woman-owned businesses stay afloat amid the pandemic, but financial tools customized for women can help them thrive.

Trust
How psychology can help us build a safer digital future

Fear isn’t the best tactic to encourage stronger cybersecurity, says Cygenta’s Jessica Barker. A message that empowers people can deliver better results for a more secure digital world.

Inclusion
The economic costs of structural racism are too high to ignore

Our $500 million commitment to reducing the racial wealth and opportunity gap is cities-based and includes access to affordable financial tools and capital.

Innovation
Plenty ventured, plenty gained

Venture investment in fintech remains robust, a new report shows. Startups share their insights on the future of innovation post-COVID.

Sustainability
An Indian village beset by flooding inspires a native son’s innovation

The solar-powered mobile shelters developed by Pune software engineer Kaushal Shetty in his spare time can help those displaced by environmental disasters, in his hometown and beyond.

Sustainability
Connecting the Falklands

Small business owners in the Falkland Islands are enterprising and resilient, but they previously struggled to accept card payments. That all changed when Mastercard partnered with Square and then Island's government to deliver a transformational solution.

Innovation
Central banks are looking to the future. Let’s keep money safe, open and convenient for all

Partnerships between the public and private sectors can ensure that solutions are seamlessly integrated with all existing ways to pay and help shape the next generation of payments.

Optimism
How can brands foster optimism in troubled times?

Words matter, but so do meaningful, positive actions. We can share the work we're doing and the difference we're making to help break the cycle of negativity.

Sustainability
Doing well by doing good

Sustainability is embedded in everything we do at Mastercard - who we are as company, how we drive forward our business, and how we support the communities and environment around us.

Optimism
Empowering people of all ages to make smarter financial decisions

Knowledge of financial tools can help people make the leap across the economic divide. Master Your Card brings free public financial education to students, adults and small businesses.

Optimism
Helping kids save money and build financial confidence, $1 at a time

‘You can’t live the dream if you don’t speak the language,” says Tanya Van Court, whose Goalsetter app brings financial literacy to children, particularly children of color.

Innovation
Disaster relief goes digital, bringing near real-time aid and insights

We can’t control when or where a hurricane strikes, but technology and insights can be harnessed to better deliver aid and to help recovery — and to boost resilience for the next one.

Optimism
Tearing down the digital divide for senior citizens

In Sweden, where older adults are being left out of the cashless revolution, Mastercard employees are helping them embrace digital payments and online commerce.

Optimism
Empowering generosity anywhere, anytime: How tech is transforming how we give

By making it easy and safe to connect people to the causes they care deeply about, technology becomes a force multiplier for social good.

Optimism
Virtual but still valuable: These students share how they made the most of their remote summer internships

For interns at Mastercard, working remotely meant pushing themselves to make connections — and make an impact.

Optimism
An entrepreneur and her mentor exchange life lessons in South Africa

Small business owners, particularly women, often have limited access to support, but mentorships can help them navigate these challenging times.

Innovation
Accelerating fintech innovation through open APIs

Mastercard Developers, our open API platform, helps even the smallest fintechs think big.

Optimism
Helping farmers bank on a robust future for coffee

Your morning cup of coffee depends on smallholder farmers. A partnership in Mexico and Colombia is bringing them the digital tools and financial training to sustain their business for future generations.

Optimism
The gift of clarity: Data-driven insights help cities

As circumstances continue to rapidly evolve, fast and reliable data is more meaningful than ever.

Optimism
No one climbs a mountain alone: Lessons from Kilimanjaro

In March, a team of Mastercard employees embarked on a fundraising mission to Africa’s tallest peak. They left with a new appreciation of the power of determination, kindness and connection.

Small Business
Pivoting to digital payments? How AI is safely fast-tracking acceptance

A partnership between Mastercard and Signzy reduces onboarding times and lowers costs, helping more small businesses benefit from the digital economy.

Small Business
What can small and large businesses learn from each other?

Small business owners are constantly challenged to translate their passion and grit into smartly run companies, while big corporations work hard to stay connected and flexible.

Innovation
In a marketplace far, far away

The progress toward space tourism raises interesting questions about off-world banking and payments. What will it take to make interstellar transactions a reality?

Trust
Earnings Review: Being resilient and finding the blue sky

Chief Financial Officer Sachin Mehra shares his thoughts on our second quarter financial performance.

Small Business
Seeding resilience in a digital age

Like many microbusiness owners, farmers in remote communities in Africa struggle to sell their goods, keep their children in school and keep their families healthy. Technology that addresses these needs holistically can make a real difference.

Small Business
What's Next In podcast: James Anderson and the future of small business (psst … it’s digital)

Mastercard’s Global Commercial Products chief chats about our commitment to small businesses, how we’re helping them embrace digital solutions and the long-term outlook.

Small Business
Inside the mind of an entrepreneur

Hear from Amy Yeung, founder of Orenda Tribe in Albuquerque, New Mexico, on the importance of authenticity in building a new brand concept.

Small Business
Acceptance is inclusion: Low-cost ways to unlock the power of digital payments for micromerchants

Technology is making it easy and simple for microentrepreneurs to break free from a cash-only world.

Small Business
Acceptance is innovation: Cloud-based point-of-sale tech can unleash value for small businesses

These solutions can help small businesses can quickly respond to evolving consumer demands, such as kiosk ordering and curbside pickup.

Innovation
May I help you: A digital assistant for small business owners

New Zealand startup Aider has created a digital assistant to help small businesses better track data and deliver insights through AI.

Small Business
What's Next In podcast: Donald Chesnut and the customer experience

Mastercard's Chief Experience Officer chats about small business, catalyzing change and his CX philosophy.

Small Business
Small business, big target: How to protect your business from cyber threats

Cyber criminals are targeting small businesses that lack the time and knowledge to fortify their security infrastructure, but resources are available to close that gap.

Small Business
We all have a role to play in supporting our local businesses

Start Small Think Big connects small businesses with free legal, financial and marketing advice. This month, Citi and Mastercard are helping boost its efforts.

COVID-19 Response
With COVID-19 front of mind, Innovation Challenge puts people first

During a crisis, a sense of both empathy and urgency is plentiful – and can propel ideas with real impact.

Trust
The data disconnect: How to reconcile consumer privacy and business needs

Executives believe consumers are reaping benefits when they share their data; consumers aren’t convinced, a new survey shows.

Innovation
Marketing in times of crisis: 4 common traps and how to do better

In these uncertain times, brands must connect on a human level, take meaningful actions and live up to their promises.

Innovation
Signed, sealed, encrypted: This digital ID is all yours

Trust Stamp is tackling the challenge of balancing trust, privacy and security through its AI-powered digital ID solution called Evergreen Hash.

Inclusion
In solidarity: June 19 and beyond

June 19 marks Juneteenth, a holiday commemorating the end of slavery in the U.S. In support of Mastercard’s statement last week about What We Stand For, the day is a perfect opportunity for all of us around the world to pause and reflect.

Innovation
How to come out thriving on the other side

The COVID-19 reset is an opportunity to reinvent how we serve our customers and communities, rethink how we work, reimagine our role, and our business models.

Inclusion
See it, be it: When young women have STEM mentors, they shine

A recent survey by Mastercard of boys and girls showed lack of confidence and differences in motivation often keep girls away from studying STEM and later pursuing careers in the field.

Inclusion
In solidarity: Standing against racism and advancing equal opportunity for all
Trust
Top takeaways from Virtual Cyber & Risk Summit

Experts across the ecosystem offered insights into cybersecurity, including how to balance risk and trust throughout the entire consumer journey, not just when we click 'buy.'

COVID-19 Response
The Network Effect: Collaborating to serve communities in need

The Angeleno Campaign has distributed $25 million in assistance since the start of the pandemic. Now the program is scaling to eight cities and two states nationwide.

Innovation
Point of contact: A tablet might spur confidence in restaurant reopenings

Ziosk, part of Mastercard’s Start Path startup engagement program, is helping rethink the dining experience during COVID-19 recovery and beyond.

Identity
Truth in plastic: What it means to go shopping with no explanation necessary

Transgender, non-binary, and gender non-conforming people now have a card that matches their true identity.

Trust
‘Lead with knowledge, not fear’: Building trust in brands in an age of cyber threats

As technology evolves, cyber strategies need to evolve along with it.

Trust
‘I didn’t buy that … did I?’: Helping shoppers solve the mystery of ‘friendly fraud’

Deciphering credit card statements shouldn’t require a degree in forensics. How digital receipts can help.

COVID-19 Response
Power wheels: Lyft drivers pivot to help essential workers

Having access to affordable, reliable transportation takes on new meaning in the pandemic.

Innovation
Fortune Favors the Bold

On this bonus episode host, Ashley C. Ford talks to Mike Froman of Mastercard and Trevor Mundel of the Bill & Melinda Gates Foundation about the private and public sectors responses to this global health pandemic and the economic crisis.

COVID-19 Response
A South African fashion designer pivots with the pandemic

How one entrepreneur has got the shift to online shopping all sewn up.

COVID-19 Response
A crystal ball for a COVID world

Data-driven services can help merchants assess, react and plan in a time ruled by uncertainty, delivering better experiences and peace of mind for shoppers.

Innovation
To serve consumers, businesses will need to adjust to a touch-free world

Technology is rising to meet the challenges of ensuring safety, security and a seamless checkout experience.

Trust
Why we are our own best protection: The case for biometrics

Advances in technology are shifting knowledge-based methods of verification, like passwords, to recognition-based ones, delivering seamless authentication in real time.

COVID-19 Response
Digital Priceless Experiences create new ways to connect

By thinking 'inside the screen,' the Priceless team has been able to curate virtual experiences on a global scale, from golfing to cooking to a special event with Camila Cabello.

Innovation
What’s next for the next billion users

Often financial inclusion efforts often stall at access and don’t translate into usage. To bring millions more into the formal financial system, we need develop products that people will want to use.

Trust
Fighting fraud, one scam at a time

With fraudsters working overtime during the COVID-19 crisis, Mastercard's Brand Performance team is working with government and law enforcement agencies to protect consumers from counterfeit testing kits and other coronavirus scams.

Will artificial intelligence kill creativity?
COVID-19 Response
Intern from home: moving a rite of passage online in 2020

From mentor check-ins to Skype happy hours, making internships meaningful in the age of quarantine is possible.

COVID-19 Response
In the face of COVID-19, ordinary people are doing extraordinary things

Doing well and doing good doesn't stop in a crisis. Here are three stories of Mastercard employees making a difference during lockdown.

COVID-19 Response
When protecting small businesses becomes personal

Small businesses are among the most underserved when it comes cybersecurity, and the COVID-19 crisis raises new risks. Mastercard’s Alex Niejelow is helping empower them with tools to protect themselves.

Innovation
How a simple tap can be a shot in the arm for small business

The contactless technology that consumers are embracing can also help small business quickly pivot to digital payments.

Trust
2019 Stockholder Letter

Our CEO, Ajay Banga, and Chairman, Rick Haythornthwaite reflect on how we delivered against our 2019 strategy and discuss how we're continuing to connect people to opportunities amidst this crisis and beyond.

Trust
Earnings Review: Delivering for today’s needs and tomorrow’s opportunities

Chief Financial Officer, Sachin Mehra, shares his thoughts on our first quarter financial performance.

Inclusion
When invisibility isn’t a superpower

Our new goal, to bring a total of 1 billion people into the digital economy by 2025, will require innovative partnerships.

COVID-19 Response
Rebuilding today’s workforce

Our partnership with OnwardUS will help connect those who have lost their jobs due to COVID-19 with retraining, new jobs and access to financial assistance.

COVID-19 Response
These startups’ bright ideas for fighting COVID-19 show tech at its best

The pandemic has spurred many of our Start Path startups into action, from working on innovative diagnostic tools to helping cities better respond to their citizens’ needs.

Sustainability
Why Earth Day matters more than ever

In the current crisis, we’ve seen that individual actions can have a powerful cumulative effect. The same is true for climate change – let’s work together to have real impact.

COVID-19 Response
Helping the unbanked and others receive their stimulus money

The millions of unbanked Americans due to receive stimulus money may have to wait weeks for their checks, and then they will lose a percentage through fees when they cash it. Digital payments can change that.

Sustainability
Advancing sustainability, one experiment at a time

Businesses around the globe have had to adjust to entirely new customer needs and behaviors. Read how Mastercard’s “test and learn” experimentation platform allows retailers to try ideas before rolling them out more broadly.

How should brands respond to COVID-19?
COVID-19 Response
Embracing the commitment to partnerships

Times of challenge, times of crisis and times of need are when true partnerships are tested and strengthened. Read how Mastercard is helping our partners during this time.

COVID-19 Response
Protecting employees in a time of crisis

As the scale of COVID-19 quickly grew clear, Mastercard’s Rosanne Cuje and her benefits team jumped into action to make sure employees around the world would have the flexibility they need to take care of themselves and their families in this unprecedented situation.

COVID-19 Response
Consumer experience in the time of coronavirus

In times like these, a focus on customer experience is more critical than ever, and the right experience can restore a measure of control and deliver reassurance in world suddenly ruled by fear and anxiety, says Chief Experience Officer Donald Chesnut.

Innovation
Did you hear that? Mastercard named best audio brand in 2020

Since launching in 2019, the Mastercard Sonic Brand has brought to life our purpose in a new but visceral way, connecting human emotion and technology.

COVID-19 Response
Protecting what connects us in a time of crisis

As healthcare workers tend to the vulnerable, cyber criminals are targeting vulnerabilities in healthcare organizations’ IT defenses. Through RiskRecon, offer free cybersecurity ratings assessments to healthcare organizations worldwide.

COVID-19 Response
Showing up for small business when it matters most

When these businesses suffer, the nation suffers. And right now, they are amongst the hardest hit from the COVID-19 pandemic. That’s why we’ve come together with the White House, Congress and our fellow business leaders to help.

COVID-19 Response
Bypassing billing disputes in the COVID-19 era

Mass cancellations means millions of people are seeking refunds or credits. Here are tips for streamlining the process and what Mastercard is doing behind the scenes to resolve challenges to purchases quickly.

Trust
Tracing shrimp to the source using blockchain

The journey of food through the increasingly complex global supply chain has been stubbornly opaque. A partnership between Envisible, Mastercard and other partners gives consumers sea-to-supermarket transparency simply scanning a QR code.

Inclusion
Investing in women everywhere

Using digital technology to change the way workers get paid helps people remain resilient during emergencies, which is critical now as workers around the world face growing economic uncertainty in the wake of the COVID-19 pandemic.

COVID-19 Response
An #LALOVE Story: How the city got aid to its most vulnerable citizens in 8 days

As the enormity of the COVID-19 pandemic took hold, the City of Los Angeles needed to help its most vulnerable citizens. Here's how Mastercard and a non-profit helped L.A. launch a relief program in 8 days.

Inclusion
When smaller payments create better opportunities

Pay on Demand has already helped bring solar power to families in Africa. The model is poised to offer so much more.

COVID-19 Response
COVID-19 response: How Mastercard is helping consumers

At Mastercard, we’ve always enabled people to buy the things they want and need in the safest, most secure manner possible. More now than ever, we’re putting all our power, capabilities, and technology to work to make sure everyone has a little less to worry about.

COVID-19 Response
A letter to our community

Right now – when the world has had to resort to extreme measures to tackle extreme circumstances – decency is even more important. It’s what’s going to give us a fighting chance at faster recovery and, eventually, growth on the other side.

Our shared success: Black History Month & beyond

People of color make up more than a third of our U.S. workforce, and their contributions to Mastercard are immeasurable.

Inclusion
For women, for everyone: Mastercard’s commitment to gender balance

Mastercard is pushing our networks further, forging ambitious partnerships and championing the people, businesses and innovations that are transforming the way our world works.

Inclusion
Why financial inclusion has always been personal

Salah Goss shares how her childhood shaped her perspective on financial inclusion.

Innovation
How To Predict The Future When The Only Constant Is Change

Maja Lapcevic shares her insights on innovation in emerging technologies when their potential isn’t immediately clear.

Trust
Mastering Cyber

In a weekly 60 second podcast, host Alissa Abdullah, PhD a.k.a. "Dr Jay,” will provide cyber tips, tricks and terms.

Innovation
Welcome to the Mastercard Content Exchange

This is where we’re exploring the X-factors driving the changes and possibilities all around us. And we’d like you to be our co-pilot as we navigate it all.

The time for environmental altruism is over