Mastercard selects India to introduce ‘Lifestyle Navigator’, its global AI powered concierge, in collaboration with MakeMyTrip’s Myra
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Aims to deepen personalization by providing curated travel experiences and global offers from Mastercard within MakeMyTrip’s Myra
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Integrates Mastercard’s iconic Priceless Experiences and premium content from leading Indian and global travel influencers into the recommendations
Mastercard today announced the launch of ‘Lifestyle Navigator’, an AI-powered travel and lifestyle concierge, in collaboration with MakeMyTrip, India’s leading online travel platform. It brings together MakeMyTrip’s travel marketplace and content ecosystem and its GenAI Trip Planning Assistant, Myra with Mastercard’s AI capabilities, deepening personalization through curated travel experiences and global network of offers.
The solution represents Mastercard’s first-ever global deployment of this white‑label platform, making India the first market worldwide and MakeMyTrip the first OTA partner. The launch comes at a time when India’s travel ecosystem is expanding rapidly. According to the Mastercard Economics Institute’s Economic Outlook 2026, the country is projected to lead major Asia Pacific economies, supported by strong domestic demand and accelerating digitization.
Curated insights to discover hidden gems
Going beyond generic suggestions, Lifestyle Navigator draws on curated insights from food, culture, adventure, and retail specialists across key global destinations, while intelligently recommending the most relevant payment product to maximize each traveller’s benefits and savings.
Rajesh Magow, Co-founder and Group CEO, MakeMyTrip, said, “Our AI-powered Trip Planning Assistant, Myra, has been developed to convert data-led insights into personalized experiences that are timely and relevant for each traveller. We are very happy to collaborate with Mastercard to power the trip planning experience with Lifestyle Navigator, to provide a smooth experience for our travellers. I am hopeful that our travellers will find value in what we are building together.”
Gautam Aggarwal, President, India & South Asia, Mastercard, said, “Travel is about the moments that make each journey special. With Lifestyle Navigator, we are entering a new era where discovery, planning and experiences come together through AI. By pairing Mastercard’s global network of offers and privileges with MakeMyTrip’s deep travel expertise, we’re harnessing AI and data intelligence in a way that is practical, trusted and deeply contextual – helping consumers make better decisions while enabling a more connected, intelligent travel ecosystem in India.”
AI at the core
Powered by advanced AI and LLM capabilities, the Lifestyle Navigator assistant makes recommendations based on traveler intent, including destination preferences, travel companions and personal passions. It also brings together Mastercard’s iconic Priceless Experiences, partner offers, and premium content from leading Indian and global travel influencers into one intelligent, LLM‑driven discovery interface, acting as a trusted companion that guides consumers before, during, and after their trip.
Kaveri Khullar, Senior Vice President, Consumer Marketing & Sponsorships, Asia Pacific, Mastercard, said, “The future of travel planning isn’t endless recommendations—it’s trusted intelligence. That insight led us to create Mastercard Lifestyle Navigator, a first-of-it’s-kind platform that combines AI, the expertise of leading travel and lifestyle creators, and relevant offers from Mastercard’s banking and merchant partners. The result is intelligence that travels with you—like having a well-connected local in your pocket, guiding you seamlessly from inspiration to experience.”
The Lifestyle Navigator will be available within MakeMyTrip platform later this year, bringing together Mastercard’s AI‑driven capabilities within MakeMyTrip’s GenAI Trip Planning Assistant, Myra. This launch marks a key milestone in the two companies’ joint effort to elevate India’s travel landscape by leveraging technology, intelligence, and collaboration to deliver more seamless, intuitive, and rewarding journeys for travelers.
About MakeMyTrip:
MakeMyTrip Limited (NASDAQ: MMYT) is India’s leading online travel company, serving travelers since 2000. With over 87 million lifetime transacted users till date, the platform enables consumers to discover, plan and book journeys across a wide range of travel needs. Operating popular consumer brands including MakeMyTrip, Goibibo and redBus, the company serves businesses through corporate travel solutions with myBiz and Quest2Travel; it also supports a wide network of travel agents through the myPartner platform.
MakeMyTrip is GDPR compliant and accessible in more than 150 countries with multi-currency support. The company expanded beyond India with UAE launch in 2021 and recently entered Saudi Arabia, bringing its trusted travel experience to a wider global audience. redBus also has a presence in seven countries beyond India: Malaysia, Singapore, Indonesia, Peru, Colombia, Vietnam and Cambodia.
MakeMyTrip leverages data led personalization along with ML and AI led innovation to continuously improve the travel planning and booking experience for its users. The company has been consistently expanding its travel-related offerings with the aim of bringing all travel needs together in one integrated travel super app.
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
