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5G will not only deliver higher speeds, lower latency and greater connectivity. It will spur invention, innovation and ultimately inclusion in ways that test the limits of what we believe to be possible, in our everyday lives and across industries, changing how we shop, sell, interact and exchange and reshaping the digital economy of tomorrow.


5G will create a far more connected world. Mastercard executives share their insights into these transformed relationships.


5G and digital experiences

“5G moves the moment of convergence of digital and physical closer to the present. This collapsing of distance between people, places and things – whether through AR, VR or autonomous / intelligent software and hardware – will dramatically transform how, when and where our digital interactions occur to levels that were once wishful thinking. Solving for the opportunity ahead requires innovation, collaboration, and a healthy dose humility.”
– Femi Odunuga, senior vice president, Digital Future

“Digital experiences will begin to incorporate all of this information – where I am, what’s happening around me – to make better decisions and to create more personal solutions. We won’t need to hail a car anymore, because it will already be there to take us from the train to our next destination. Billboard and shop displays will change their message based on who is passing by.”
– Ken Moore, Chief Innovation Officer

“With the faster speeds of 5G, marketers can take advantage of more abundant data to optimize their marketing strategies and run personalized, contextual and location-based ads. This will real-time analytics possible and personalization that is both contextually appropriate and relevant a reality.”
– Raja Rajamannar, Chief Marketing and Communications Officer

5G and machines

“We’re seeing a whole new class of systems that will be connected to our network. They’ll be smart, they’ll be autonomous, and occasionally they’ll need to make or accept payments. It’s really interesting to see new devices becoming consumers and first-class actors in our system.”
– Ed McLaughlin, president, Operations & Technology

“5G, along with IoT and AI, will help drive hyperpersonalized and machine-to-machine commerce and reshape retail as we know it. Sensor-laden devices operating at the edge will stream data over 5G networks to powerful AI systems in the cloud. These technologies will facilitate payments between people and businesses, people and people, and things and things.”
– Jorn Lambert, Chief Digital Officer

5G and data

“The rise of 5G – and the monsoon of data it brings with it – will likely lead to new regulations and standards, as well as changing expectations from consumers. This will require organizations to make further investments in identifying and managing the privacy and regulatory risks created by 5G.”
– Raj Seshadri, president, Data & Services

“5G will significantly expand the capabilities of our connected world. From a security perspective, it introduces stronger features such as improved encryption and integrity protection while expanding opportunities for businesses to continuously evolve their security approach.”
– Alissa Abdullah, Deputy Chief Information Security Officer

“The value of personal data will grow just as quickly as 5G can connect it. We believe people own their own personal data, and we should empower them to capture, control and manage their data so that they are the ones who benefit from it.”
– Dimitrios Dosis, president, Mastercard Advisors

5G and people

“We are working with all of our stakeholders to create trust in the digitally connected world. With 5G, this means continuously innovating to ensure it does not harm the progressive society that it enables. It’s about ensuring ‘security by design’ is at the heart of everything we do.”
– Ajay Bhalla, president, Cyber & Intelligence

“While 5G certainly has the potential to democratize connectivity more, it also could extend the digital divide if only a few get access and, therefore, reap the benefits. It provides tremendous opportunities to increase access and improve efficiencies, but from the start we have to think and act in an inclusive manner.”
– Michael Froman, vice chairman and president, Strategic Growth